n October **, ****, I ordered a Park Avenue Men's slim fit formal Trousers (PMTQ*****-K...

GetHuman-mukeshsr's customer service issue with Amazon from December 2018

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n October **, ****, I ordered a Park Avenue Men's slim fit formal Trousers (PMTQ*****-K*****Black) from Amazon.com at shippind address Plot no. **P, sector-*, Faridabad Haryana -****** and received on October **, ****, I returned the Park Avenue Men's slim fit formal Trousers with packed excellent condition. Your Customer Service representative person, telling me refund amount Rs. **** arrived within *-* business days. But a person with that time customer care did not take my bank account number In which my refund will be transfer.**Two months later,but refund amount has not arrived. I contacted your customer service department on October **, **** to October **, ****. On each of those occasions, your customer service representative assured me that the refund amount Rs. **** is an route from your bank account.**Yesterday I received email from amazon (*****@***.com) that your refund amount transfer to your ICICI bank account having IFSC code as ICIC******* with branch address - : B.P.**, Bata Neelam Road, Faridabad-****** and your account number ending with ***-*** with refund reference number *********** for a refund of Rs.****.** If you didnt find the refund then I am requesting you to get back to us with your ICICI bank account statement so that we will look into it and assist you accordingly.**But this is not my Bank Account and i not given this detail. kindly refund my money on urgent basis. **regd
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Amazon

Customer service issue
Reported by GetHuman-mukeshsr
Dec 3rd, 2018 - 6 mons ago
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Timeline
GetHuman-mukeshsr started working on this issue
Dec 3rd, 2018 4:02am
GetHuman-mukeshsr indicated the issue is not fixed yet.
Dec 3rd, 2018 12:34pm
GetHuman-mukeshsr indicated the issue is not fixed yet.
Dec 3rd, 2018 12:35pm