*Reference: confirmation that I have turned off my auto-renew setting at November...

GetHuman-renbu's customer service issue with Amazon from December 2018

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The issue in GetHuman-renbu's own words
*Reference: confirmation that I have turned off my auto-renew setting at November*, ******REFUND REQUESTED **Dear friends at Amazon!**I signed up for Amazon Prime in Brazil about a year ago , under the assumption that the subscription would end after a year.**However, and to my surprise, I was recently charged the amount of another year's subscription.**I received, on November *, a email with the subject "Confirmation of Prime Membership Change", confirming that I have turned off my auto renew setting.**Nevertheless, I have not received a refund for a US$ ***,** amount I was charged on october **, ****. **I therefore REQUEST A REFUND.**Thank you,**Renato Bueno **Credit Card -Master Card***** **** **** *****Renato Cesar L C Bueno
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Amazon

Customer service issue
Reported by GetHuman-renbu
Dec 2nd, 2018 - 6 mons ago
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GetHuman-renbu started working on this issue
Dec 2nd, 2018 2:27pm