Order * ***-*******-******* placed ********To be shipped to :Dottie Mulholland ***** Gu...

GetHuman1671505's customer service issue with Amazon from December 2018

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Order * ***-*******-******* placed ********To be shipped to :Dottie Mulholland ***** Gulf Shore Blvd N. Apt ****Naples,Fl. *****-******My name is Carol Currier and I ordered it on my acct to be sent to Dottie.*Problem is, you have the Shipping and Billing addresses as the same. Shipping address correct.*Billing address should read: Carol Currier***** Southlake Ct. Lexington, NC. ******You have the correct Visa on the order, which is my acct (ends in ****)*Why is billing same as shipping ?*I have called twice and talked to reps in the Philippines... impossible to communicate due to the loud people talking in background. Finally, both reps could not help me and had no idea what to do. I asked for a rep from USA. (Ha !Ha! Not happening.). Finally, I hung up on both of them. *Can you straighten out this freaking mess ?*What is soooo hard !*Thank you,*Carol Currier
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Customer service issue
Reported by GetHuman1671505
Dec 2nd, 2018 - 6 mons ago
I have an issue with Amazon too
Seen by 2 customers so far
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Items needed
Email address on the account
Order number
Name on the account
Billing address
GetHuman1671505 started working on this issue
Dec 2nd, 2018 1:53am
GetHuman1671505 indicated the issue is not fixed yet.
Dec 2nd, 2018 1:55am