I am a long time user of the Kindle Store. I have several hundred books on my devices...
GetHuman1670955's customer service issue with Amazon from December 2018
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1670955 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1670955's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1670955 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1670955's own words
I am a long time user of the Kindle Store. I have several hundred books on my devices, and I also use Kindle Unlimited.**I purchase from the Kindle Store several times monthly, but can't seem to filter out the titles I already own. This makes for a very frustrating user experience when following authors or fan writers of a particular series.**Since the database can expose my 'ownership' status on the detail page, and when searching a series (by a single author) you can filter out "already owned", why can't you expose this data on the search result page? A simple icon would alert users that they already own a particular title. Even better would be to show the Kindle Unlimited user that they had already downloaded a particular title in the past -- even if it is not currently on their device. I'm sure Amazon tracks that info in order to compensate the authors.**Either or both (yay!) of these enhancements would make the Kindle experience on Amazon a lot better. :)
GetHuman1670955 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1670955 fixed the problem
We are waiting for GetHuman1670955 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.