I am a long time user of the Kindle Store. I have several hundred books on my devices...

GetHuman1670955's customer service issue with Amazon from December 2018

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The issue in GetHuman1670955's own words
I am a long time user of the Kindle Store. I have several hundred books on my devices, and I also use Kindle Unlimited.**I purchase from the Kindle Store several times monthly, but can't seem to filter out the titles I already own. This makes for a very frustrating user experience when following authors or fan writers of a particular series.**Since the database can expose my 'ownership' status on the detail page, and when searching a series (by a single author) you can filter out "already owned", why can't you expose this data on the search result page? A simple icon would alert users that they already own a particular title. Even better would be to show the Kindle Unlimited user that they had already downloaded a particular title in the past -- even if it is not currently on their device. I'm sure Amazon tracks that info in order to compensate the authors.**Either or both (yay!) of these enhancements would make the Kindle experience on Amazon a lot better. :)
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Amazon

Customer service issue
Reported by GetHuman1670955
Dec 1st, 2018 - 6 mons ago
I have an issue with Amazon too
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GetHuman1670955 started working on this issue
Dec 1st, 2018 11:46pm