I had purchased OLED **"TV at great savings as well as some smaller things. It was tFw...

GetHuman1669514's customer service issue with Amazon from December 2018

2 views
 | 
87275 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1669514 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1669514's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1669514 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1669514's own words
I had purchased OLED **"TV at great savings as well as some smaller things. It was tFw: Bank of America Alert: Sign-in to Online Banking Locked For no reason*BOA manager wrotea letter in support of events.*To:******@***.com**Dec * at *:** AM**IMPORTANT AND TIME SENSITIVE**Sent: Friday, November **, ****, *:**:** PM PST*Subject: Re: Bank of America Alert: Sign-in to Online Banking Locked.*Sending this to me was even a worse waste of time than my BOA visit. Fw: Bank of America Alert: Sign-in to Online Banking Locked.*To:******@***.com*Dec * at *:** AM*IMPORTANT AND TIME SENSITIVE**To: Bank of America *reply-fe*********d*c*c*c-***HTML*****@***.com**Sent: Friday, November **, ****, *:**:** PM PST*Subject: Re: Bank of America Alert: Sign-in to Online Banking Locked**Sending this to me was even a worse waste of time than my BOA visit.**Let me repeat this twice so you get it - no username speakwell**** or sequence of numbers names, or a difference in punctuation, no matter how carefully the data is entered. Always the response is a loop back to the open fields telling me I have made an error.**Let me repeat this twice so you get it - no username speakwell**** or sequence of numbers makes a difference no matter how carefully the data is entered. Always the response is a loop back to the open fields telling me I have made an error.**Your idiot VP in California told me I have to return to the BOA financial center even though I was thoroughly vetted by Jackie Garcia. A repeat of the same ill produce no different . Your protocol is in charge of all of you,you are powerless evidently. How does it feel to be powerless? Also we are in the middle of the shopping season and I do not have function of my banking, I was promised my AMX and MC overnight, Your lying VP in CA tells me it could take much longer - Nonsense. I've used Fed Ex and UPS for fifty years, Being a banker must be busy work I know, What do you suppose the life of an internationally know professor is like on a day to day basis?**Please call me tomorrow at *:** and promise you won't waste anymore time or process whatever documentation is in hand that will allow me to fully divest from BOA and go to another bank. Lovely way to end a twenty year relationship, don't you think?**Dr. Smith***---------------------------------------------------*Donald C. Smith, Ph.D. *The oddest thing about communication is not that we don't always communicate clearly,*but that we are able to communicate at all. *- anonymous.***On Friday, November **, ****, *:**:** PM EST, Bank of America ******@***.com* wrote:***To ensure delivery, add *****@***.com to your address book.*Exclusively for: * DONALD SMITH* Bank of America(R)** **Online Banking Alert*Sign-in to Online Banking Locked*To:* *DONALD SMITH*For your security, your access to Online Banking has been locked and you need to reset your Passcode. Your access was locked because you exceeded the number of incorrect sign-in attempts* if you didn't make these attempts, we've locked your access as a security precaution.**You can reset your Passcode in the Mobile Banking app or by going to the Bank of America website at www.bankofamerica.com.**Like to get more Alerts? Sign in to your Online Banking account at Bank of America and select Alerts from the Accounts tab.*Security Icon Your last sign-in was ***********To verify that this email is from Bank of America, confirm your last sign-in date is correct. To access Online or Mobile Banking, go directly to bankofamerica.com or use our Mobile Banking App.**Remember: We never ask for private information such as an account number, card PIN, or Social Security or Tax ID number in email messages. If you think an email is suspicious, don't click on any links. Instead, forward it to *****@***.com and delete it.*Email preferences*This is a service email from Bank of America. Please note that you may receive service email in accordance with your Bank of America service agreements, whether or not you elect to receive promotional email. **Contact us about this email*Please do not reply to this email with sensitive information, such as an account number, PIN, password, or Online ID. The security and confidentiality of your personal information is important to us. If you have any questions, please either call the toll-free customer service phone number on your account statement or visit the Bank of America website to access the Contact Us page, so we can properly verify your identity. **Privacy and security*Keeping your financial information secure is one of our most important responsibilities. For an explanation of how we manage customer information, please visit the Bank of America website to read our Privacy Policy. You can also learn how Bank of America keeps your personal information secure and how you can help protect yourself.**Bank of America Email, NC*-***-**-**, *** N College St., Charlotte, NC ***** **Bank of America, N.A. Member FDIC. Equal Housing Lender ** **** Bank of America Corporation. All rights reserved.**This email was sent to: *****@***.com **AR******DD*A**********Let me repeat this twice so you get it - no username speakwell**** or sequence of numbers mmes a difference bo matter how carefully the data is entered. Always the response is a loop back to the open fields telling me I have made an error.**Let me repeat this twice so you get it - no username speakwell**** or sequence of numbers mmes a difference bo matter how carefully the data is entered. Always the response is a loop back to the open fields telling me I have made an error.**Your idiot VP in California told me I have to return to the BOA financial center even though I was thoroughly vetted by Jackie Garcia. A repeat of the same ill produce no different than before. Your protocol is in charge of all of you, How does it feel to be powerless. Also we are in the middle of the shopping season and I do bot have function of my banking, I was promised my AMX and MC overnight, Your lying VP in CA tells me it could take much longer - Nonsense. I've used Fed Ex and UPS for fifty years, Being a banker must be busy work I know, What do you suppose the life of an internationally know professor is like on a day to day basis?**Please call me tomorrow at *:** and promise you won't waste anymore time or process whatever documentation is in hand that will allow me to fully divest from BOA and go to another bank. Lovely way to end a twenty year relationship, don't you think?**Dr. Smith***---------------------------------------------------*Donald C. Smith, Ph.D. *The oddest thing about communication is not that we don't always communicate clearly,*but that we are able to communicate at all. *- anonymous.***On Friday, November **, ****, *:**:** PM EST, Bank of America ******@***.com* wrote:***To ensure delivery, add *****@***.com to your address book.*Exclusively for: * DONALD SMITH* Bank of America(R)** **Online Banking Alert*Sign-in to Online Banking Locked*To:* *DONALD SMITH*For your security, your access to Online Banking has been locked and you need to reset your Passcode. Your access was locked because you exceeded the number of incorrect sign-in attempts* if you didn't make these attempts, we've locked your access as a security precaution.**You can reset your Passcode in the Mobile Banking app or by going to the Bank of America website at www.bankofamerica.com.**Like to get more Alerts? Sign in to your Online Banking account at Bank of America and select Alerts from the Accounts tab.*Security Icon Your last sign-in was ***********To verify that this email is from Bank of America, confirm your last sign-in date is correct. To access Online or Mobile Banking, go directly to bankofamerica.com or use our Mobile Banking App.**Remember: We never ask for private information such as an account number, card PIN, or Social Security or Tax ID number in email messages. If you think an email is suspicious, don't click on any links. Instead, forward it to *****@***.com and delete it.*Email preferences*This is a service email from Bank of America. Please note that you may receive service email in accordance with your Bank of America service agreements, whether or not you elect to receive promotional email. **Contact us about this email*Please do not reply to this email with sensitive information, such as an account number, PIN, password, or Online ID. The security and confidentiality of your personal information is important to us. If you have any questions, please either call the toll-free customer service phone number on your account statement or visit the Bank of America website to access the Contact Us page, so we can properly verify your identity. **Bank of America Email, NC*-***-**-**, *** N College St., Charlotte, NC ***** **Bank of America, N.A. Member FDIC. Equal Housing Lender ** **** Bank of America Corporation. All rights reserved.**This email was sent to: *****@***.com **AR******DD*A* the best model Magnolia now gone from order list. Here's what happened: Fw: Bank of America Alert: Sign-in to Online Banking Locked*Yahoo***Sent***Donald Smith ******@***.com**To:******@***.com**Dec * at *:** AM**IMPORTANT AND TIME SENSITIVE**---------------------------------------------------*Donald C. Smith, Ph.D. *The oddest thing about communication is not that we don't always communicate clearly,*but that we are able to communicate at all. *- anonymous.***----- Forwarded Message -----*From: Donald Smith ******@***.com**To: Bank of America *reply-fe*********d*c*c*c-***HTML*****@***.com**Sent: Friday, November **, ****, *:**:** PM PST*Subject: Re: Bank of America Alert: Sign-in to Online Banking Locked**Sending this to me was even a worse waste of time than my BOA visit.**Let me repeat this twice so you get it - no username speakwell**** or sequence of numbers mmes a difference bo matter how carefully the data is entered. Always the response is a loop back to the open fields telling me I have made an error.**Let me repeat this twice so you get it - no username speakwell**** or sequence of numbers mmes a difference bo matter how carefully the data is entered. Always the response is a loop back to the open fields telling me I have made an error.**Your idiot VP in California told me I have to return to the BOA financial center even though I was thoroughly vetted by Jackie Garcia. A repeat of the same ill produce no different than before. Your protocol is in charge of all of you, How does it feel to be powerless. Also we are in the middle of the shopping season and I do bot have function of my banking, I was promised my AMX and MC overnight, Your lying VP in CA tells me it could take much longer - Nonsense. I've used Fed Ex and UPS for fifty years, Being a banker must be busy work I know, What do you suppose the life of an internationally know professor is like on a day to day basis?**Please call me tomorrow at *:** and promise you won't waste anymore time or process whatever documentation is in hand that will allow me to fully divest from BOA and go to another bank. Lovely way to end a twenty year relationship, don't you think?**Dr. Smith***---------------------------------------------------*Donald C. Smith, Ph.D. *The oddest thing about communication is not that we don't always communicate clearly,*but that we are able to communicate at all. *- anonymous.***On Friday, November **, ****, *:**:** PM EST, Bank of America ******@***.com* wrote:***To ensure delivery, add *****@***.com to your address book.*Exclusively for: * DONALD SMITH* Bank of America(R)** **Online Banking Alert*Sign-in to Online Banking Locked*To:* *DONALD SMITH*For your security, your access to Online Banking has been locked and you need to reset your Passcode. Your access was locked because you exceeded the number of incorrect sign-in attempts* if you didn't make these attempts, we've locked your access as a security precaution.**Please call Jacki Garcia at the Wllngford financial center and we hve the letter from the Sr, Manager on sight,**In short I want the oled tv from Black Fr
GetHuman1669514 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1669514 fixed the problem
We are waiting for GetHuman1669514 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1669514 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman1669514
Dec 1st, 2018 - 6 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 87275 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1669514 started working on this issue
Dec 1st, 2018 7:36pm