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Before contacting them, items GetHuman-djmertz may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-djmertz's own words
This is regarding order number ***-*******--*******. I am Dean Mertz and not Ryan Mertz.*How do we know if we bought the protection plan for our disc changer? I don't see anything on the order summary. The gift card amount was $***.**...I thought this was for $***.**...why the difference? Thank you for your assistance with these two questions. Please respond to the following email: *****@***.com.
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