A charge of $**.** made on ******** is showing on my bank account, but it is not showin...

GetHuman-messerk's customer service issue with Amazon from November 2018

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A charge of $**.** made on ******** is showing on my bank account, but it is not showing up on my orders. I did not make that purchase and called Amazon to report my account was hacked as I could not log in to my account and my password had been changed. The representative told me there were no purchases made to my amazon account, however, there was one made apparently from a different amazon account and charged to my debit card. How do I get reimbursed?
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Amazon

Customer service issue
Reported by GetHuman-messerk
Nov 30th, 2018 - 6 mons ago
I have an issue with Amazon too
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Seen by 2 customers so far
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GetHuman-messerk started working on this issue
Nov 30th, 2018 1:36pm