I purchased the wrong ORBI satellite (SRS **) to sync with my ORBI router (RBK **). I...

GetHuman-tomworkf's customer service issue with Amazon from November 2018

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The issue in GetHuman-tomworkf's own words
I purchased the wrong ORBI satellite (SRS **) to sync with my ORBI router (RBK **). I should have purchased the RBS ** satellite.*Due to our relocation I did not have a chance to attempt syncing until today, which is more than ** days since I bought the SRS **. I had no information that the SRS ** was not compatible with my RBK ** router. I'd like to exchange the SRS ** model for the RBS ** model. Can I do this?
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Customer service issue
Reported by GetHuman-tomworkf
Nov 30th, 2018 - 6 mons ago
I have an issue with Amazon too
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