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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-bsantoro's own words
I have had a Comcast account with the same e mail and password for more years than I can remember, and I use it very, very often. I am a prime member. Suddenly, the system is questioning who I am and rejecting my password. I have never changed that. I keep going around and around with no luck in sight, getting into my account. E mails are going unanswered. I would like to speak to a live person who knows something.
GetHuman-bsantoro did not yet indicate what Amazon should do to make this right.
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