My husband cancelled Amazon Prime, an attempt was made to renew it. The credit card he...

GetHuman-portap's customer service issue with Amazon from November 2018

3 views
 | 
85965 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-portap to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-portap's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-portap may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-portap's own words
My husband cancelled Amazon Prime, an attempt was made to renew it. The credit card he had used to open the Amazon Prime had to be closed due to fradulent charges made. H dii not another Amazon Prime account, a note was sent , just to say one should try or actually charge for this account to be activated again, now I have made a purchase and was going to write a review and have been blocked from doing so ?? Why ?? I like to shop at Amazon, so why should I be banned from writing a review, the message indicated I or we violated the rules . How were they violated? FYI I am very pleased with my purchase.**Sincerely,**Patricia L. Portnoy for Arthur I Portnoy
GetHuman-portap did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-portap fixed the problem
We are waiting for GetHuman-portap to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-portap fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-portap
Nov 29th, 2018 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 85965 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-portap started working on this issue
Nov 29th, 2018 6:28pm