I've received * or * emails stating my Britbox and Acorn channels were being cancelled...

GetHuman1654700's customer service issue with Amazon from November 2018

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The issue in GetHuman1654700's own words
I've received * or * emails stating my Britbox and Acorn channels were being cancelled-that I had contacted them and had requested that.I had not. I never called anyone. What I did was just renewed Acorn two days ago for $*.**. My question is Who takes the money out of my CC? Is it Britbox, Acorn or Amazon. Acorn says it is Amazon. If so, can't you simply continue the subscription and pay the monthly fee until or unless we do cancel? We love Acorn and Britbox and watch it every night. We don't want to lose them.*Dr. J. Michael Pece NMD (ret)******@***.com****.***.****
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Amazon

Customer service issue
Reported by GetHuman1654700
Nov 29th, 2018 - 9 mons ago
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GetHuman1654700 started working on this issue
Nov 29th, 2018 6:25pm