My order for $*** was double shipped and double billed. Not a good thing at Christmas...

GetHuman-begodin's customer service issue with Amazon from November 2018

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The issue in GetHuman-begodin's own words
My order for $*** was double shipped and double billed. Not a good thing at Christmas time. I am not happy at all. This also caused my bank account to be overdrawn. What is your fastest solution for this predicament? The order I tried to cancel on ***** was ***-*******-*******.Your online solution was that I refuse delivery when it arrives. You made that impossible by packing both orders together. If I refuse it now I lose the ONE that I wanted.
They should credit my account for their mistake and send me a return form to send one of the items back.*Good
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Customer service issue
Reported by GetHuman-begodin
Nov 29th, 2018 - 9 mons ago
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GetHuman-begodin started working on this issue
Nov 29th, 2018 1:34am