Amazon Prime said it would have my most recent order here by *pm today. My order was i...

GetHuman1650287's customer service issue with Amazon from November 2018

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The issue in GetHuman1650287's own words
Amazon Prime said it would have my most recent order here by *pm today. My order was in my town, Marion,IN at *:** this morning but then was sent BACK to Plainfield, IN where it came from yesterday and was there at *:** this afternoon. Why wasn't it kept here in Marion and delivered here to me in Marion instead of sending it to where it came from yesterday? I am very upset having waited all day and buying the item from you because you promised to get it here today by * pm. Why didn't you keep it here in Marion where it was today and send it back to where it came from yesterday? You knew it was in a different town at *:** pm today. why did you not tell me until * pm tonight? If it is that close you can deliver it tonight. I want it delivered now. Tonight. You need to keep your promise. Your business is only as good as your word.
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Customer service issue
Reported by GetHuman1650287
Nov 29th, 2018 - 9 mons ago
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GetHuman1650287 started working on this issue
Nov 29th, 2018 1:17am