Hello I just purchased what I thought was a Christmas tree ornament. When I searched a...

GetHuman-rhondias's customer service issue with Amazon from November 2018

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The issue in GetHuman-rhondias's own words
Hello I just purchased what I thought was a Christmas tree ornament. When I searched amazon I searched for" Christmas tree ornaments". This is listed in the wrong area. I purchased Order number ***-***-****-******* which was a mermaid figurine not a Christmas tree ornament! I then tried to print off a return label and they do not return it... I would like my money back $**.** *Item * I ordered ebros under the sea baby mermaid on oyster shell. This was also. listed under Christmas tree ornaments.When I discovered the mermaid was not a Christmas tree ornament I looked at this order and it is not a Christmas tree ornament either. I have cancelled this order as well **.**. It hasn't been delivered yet. I would like to make sure this is cancelled and I get a full refund. Thank you for your time. I hope these items are removed out of the Christmas tree ornament section when you do a search in amazon. This is very misleading and I do not feel I should be penalized for these items being listed in the wrong area.
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Amazon

Customer service issue
Reported by GetHuman-rhondias
Nov 28th, 2018 - 9 mons ago
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GetHuman-rhondias started working on this issue
Nov 28th, 2018 7:28pm