Password is the prob. I've tried 'forgotten Password' several times but it wont b acce...

GetHuman1646838's customer service issue with Amazon from November 2018

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The issue in GetHuman1646838's own words
Password is the prob. I've tried 'forgotten Password' several times but it wont b accepted. I also spoke to someone on phone *day about it and he just gave me another number to put in. Exactly the same thing happened **mths ago and i gave up in exasperation! I asked to have my account cancelled but, for some reason, ur staff dont want to do it.*If i cud cancel the account I could open a new one with a new password. Why is this not possible?
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Amazon

Customer service issue
Reported by GetHuman1646838
Nov 28th, 2018 - 9 mons ago
I have an issue with Amazon too
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Timeline
GetHuman1646838 started working on this issue
Nov 28th, 2018 6:04pm