A package I ordered was to be delivered to my PO box. The vendor shipped via UPS who wi...

GetHuman-neolawoo's customer service issue with Amazon from December 2018

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The issue in GetHuman-neolawoo's own words
A package I ordered was to be delivered to my PO box. The vendor shipped via UPS who will not deliver to a PO box. UPS then delivered the item to an old address that we have not lived at for over *** years, although we have been getting UPS deliveries at our current address for all these *** years. The tracking * is:**ZE****F**********. I contacted UPS but they said they could not help, I needed to go through Amazon. We either need a refund or, preferably, a quick delivery. If it cannot be delivered here by this Friday (***** Avenue **, Chowchilla, CA *****), ship to our other address (***** Century Drive Box ****, Quartzsite, AZ *****).
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Amazon

Customer service issue
Reported by GetHuman-neolawoo
Dec 5th, 2018 - a mon ago
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GetHuman-neolawoo started working on this issue
Dec 5th, 2018 10:53pm