Last time I chatted with an Amazon customer representative I was give a $* credit. I sa...

GetHuman1697347's customer service issue with Amazon from December 2018

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The issue in GetHuman1697347's own words
Last time I chatted with an Amazon customer representative I was give a $* credit. I saw it in my my account at the time. But, I haven't used it yet, but it no longer shows up in my account when I go to check out. Now I'm very upset because its wasting my time trying to get to Customer Service. Amazon makes it very difficult to access a HUMAN! Also, last year, I cancelled Amazon Prime and then I was still charged for it. I ended up keeping it, but now I'm considering cancelling it again, because I feel like your company constantly lies, and cheats!
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Customer service issue
Reported by GetHuman1697347
Dec 5th, 2018 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 89779 others
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GetHuman1697347 started working on this issue
Dec 5th, 2018 7:59pm