Dad,** **You can email Amazon this to explain your problem or paste this in the chat...
GetHuman-sidstyn's customer service issue with Amazon from November 2018
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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-sidstyn's own words
Dad,** **You can email Amazon this to explain your problem or paste this in the chat:** ** ** **I am having trouble setting up my Echo Plus because I do not have a smartphone.**I went to https:**alexa.amazon.com**Clicked settings and saw that my Echo Plus is listed under Devices but it is un-clickable.**So I clicked on “Set up a new Device”**Then I was asked to enter my Amazon password and the following page is displayed.
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