Hello,*This is Hekmat Alshakhshir, *I'm sending this email after contacting amazon for...

GetHuman-hekmatsh's customer service issue with Amazon from November 2018

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The issue in GetHuman-hekmatsh's own words
Hello,*This is Hekmat Alshakhshir, *I'm sending this email after contacting amazon for more than * times about my account because it's on the hold for more than * months and the prime membership is activated on it... so I'm losing **$ every month.*First of all let me tell you that i already contacted my bank and they told me that they sent all the statements that you asked for, but i didn't receive anything from amazon about remove the hold yet.*so let me now mention that after the last time i chatted with amazon, i received this email:*"*Hello,**We have closed your Amazon.com account. We canceled all open orders and Prime benefits. Any new accounts you open will be closed.**We took these actions because our records show that this account is related to another account that was closed by Amazon.**Due to the proprietary nature of our business, we are unable to discuss other accounts with you.**Sincerely,**Account Specialist*http:**www.amazon.com***************************"*and after * days from receiving this email i lost another **$.*i hope so that this email will arrive to someone who can understand the think that is happening instead of the associates and the account specialist that can't understand that or they don't know how to solve this problem!
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Amazon

Customer service issue
Reported by GetHuman-hekmatsh
Nov 28th, 2018 - a yr ago
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GetHuman-hekmatsh started working on this issue
Nov 28th, 2018 3:43pm