I still cannot sign in after * weeks and ** useless emails to your inept CS department...
GetHuman1644006's customer service issue with Amazon from November 2018
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The issue in GetHuman1644006's own words
I still cannot sign in after * weeks and ** useless emails to your inept CS department. Your Two-step verification code ALWAYS arrives in my email AFTER *-** HOURS SO I CANNOT EVER USE IT TO SIGN IN OR ANYTHING ELSE. If your password reset people send a code it says "there is a problem" AND IT DOES NOT WORK. And dozens of incompetent CS people are unable or unwilling to help with A SIMPLE SIGN-IN PROBLEM THAT WAS EASILY RESOLVED IN JUNE BY SENDING THE CODE TO MY PHONE (** * Italy country code) ********** (I have copy-pasted that successful communication to you many times to prove that you MUST SEND THE CODE TO MY PHONE.) All links you send are useless since they all send me right back to that Two-step verification requiring a code that ARRIVES IN MY EMAIL AFTER MANY HOURS AND*OR DOES NOT WORK. So stop sending useless links.**THUS I CANNOT SIGN IN, RESET THE PASSWORD, MIGRATE TO AMAZON.IT OR LEAVE AMAZON COMPLETELY. Which I now really want to do. I have already told people in the States to NEVER send me any more Xmas gift cards -- you just lost $*** there -- since I cannot access them. * *I HAVE TOLD YOU ** TIMES THAT I CANNOT CALL INTERNATIONALLY!!! YOU MUST RESOLVE THIS BY EMAIL. Or make an appointment to CALL ME. Stop telling me to call internationally.** Amazon.it cannot resolve this situation (because it is due to incompetents at Amazon.com, not Amazon.it).**So please either authorize Amazon .it to resolve it, or SEND THE CODE TO MY PHONE (** Italy country code) ***-******* *Yesterday those CS clowns removed my credit card UNASKED from my account and I cannot even order e-books! I now want to transfer my Kindle to Amazon.it and cannot do this since I can't access my account.** Please help me transfer my Kindle to Amazon.it and I will never bother you again.*Alison Jane Frank
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