I still cannot sign in after * weeks and ** useless emails to your inept CS department...

GetHuman1644006's customer service issue with Amazon from November 2018

85073 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1644006 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1644006's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1644006 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1644006's own words
I still cannot sign in after * weeks and ** useless emails to your inept CS department. Your Two-step verification code ALWAYS arrives in my email AFTER *-** HOURS SO I CANNOT EVER USE IT TO SIGN IN OR ANYTHING ELSE. If your password reset people send a code it says "there is a problem" AND IT DOES NOT WORK. And dozens of incompetent CS people are unable or unwilling to help with A SIMPLE SIGN-IN PROBLEM THAT WAS EASILY RESOLVED IN JUNE BY SENDING THE CODE TO MY PHONE (** * Italy country code) ********** (I have copy-pasted that successful communication to you many times to prove that you MUST SEND THE CODE TO MY PHONE.) All links you send are useless since they all send me right back to that Two-step verification requiring a code that ARRIVES IN MY EMAIL AFTER MANY HOURS AND*OR DOES NOT WORK. So stop sending useless links.**THUS I CANNOT SIGN IN, RESET THE PASSWORD, MIGRATE TO AMAZON.IT OR LEAVE AMAZON COMPLETELY. Which I now really want to do. I have already told people in the States to NEVER send me any more Xmas gift cards -- you just lost $*** there -- since I cannot access them. * *I HAVE TOLD YOU ** TIMES THAT I CANNOT CALL INTERNATIONALLY!!! YOU MUST RESOLVE THIS BY EMAIL. Or make an appointment to CALL ME. Stop telling me to call internationally.** Amazon.it cannot resolve this situation (because it is due to incompetents at Amazon.com, not Amazon.it).**So please either authorize Amazon .it to resolve it, or SEND THE CODE TO MY PHONE (** Italy country code) ***-******* *Yesterday those CS clowns removed my credit card UNASKED from my account and I cannot even order e-books! I now want to transfer my Kindle to Amazon.it and cannot do this since I can't access my account.** Please help me transfer my Kindle to Amazon.it and I will never bother you again.*Alison Jane Frank
GetHuman1644006 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1644006 fixed the problem
We are waiting for GetHuman1644006 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1644006 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1644006
Nov 28th, 2018 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 85073 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1644006 started working on this issue
Nov 28th, 2018 10:21am