I ordered a Hard Drive and SATA cables(Order * ***-*******-*******) on Monday as an Am...

GetHuman1643181's customer service issue with Amazon from November 2018

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The issue in GetHuman1643181's own words
I ordered a Hard Drive and SATA cables(Order * ***-*******-*******) on Monday as an Amazon Prime Item. I checked few hours to track the progress. The package according to my orders on Amazon web site was stated to be delivered by *:** PM today **********. a Few hours ago I checked the status on you web site and it showed out for delivery. I check the web site When the package did not show up by *:** pm I call you customer support number and was told it would be delivered Thursday or Friday. I have been a Prime subscriber for many years and this has happened several times in exactly the same way (out for delivery right up to the time it was supposed to be delivered. You system is really messed up and it's clear that the status reports are next to meaningless. I could have gone to my local Best Buy and purchased the item off the shelf but I believed that two day delivery means two day delivery not * or * day delivery.

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Amazon

Customer service issue
Reported by GetHuman1643181
Nov 28th, 2018 - 2 years ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
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GetHuman1643181 started working on this issue
Nov 28th, 2018 4:39am

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