Order ID ***-*******-********I believe the Omega Seamaster men’s watch I purchased from...

GetHuman1642565's customer service issue with Amazon from November 2018

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Order ID ***-*******-********I believe the Omega Seamaster men’s watch I purchased from Flagship Time is not authentic. I emailed the seller with indications, that the helium release valve is not in the correct position, the second hand continues to turn when setting the hour and minutes, and the logo on the back is upside down. The seller responded, but had no comment about the valve, the response on the second hand turning is not understandable and the response about the back of the watch causes concern that the watch had been disassembled. The seller stated the watch is certified, but he has not provided or offered any written proof of authenticity. He says my concerns are not valid. Please advise me what I should do next. Thank you. *James Arner
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Amazon

Customer service issue
Reported by GetHuman1642565
Nov 28th, 2018 - 9 mons ago
I have an issue with Amazon too
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Seen by 7 customers so far
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Timeline
GetHuman1642565 started working on this issue
Nov 28th, 2018 2:24am
GetHuman1642565 confirmed the issue is fixed. Hooray!
Nov 29th, 2018 10:26am
GetHuman1642565 confirmed the issue is fixed. Hooray!
Nov 29th, 2018 10:46am