My account was signed up for Prime without my knowledge. It may have happened when I go...

GetHuman1642797's customer service issue with Amazon from November 2018

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The issue in GetHuman1642797's own words
My account was signed up for Prime without my knowledge. It may have happened when I got a new job and was issued a new smartphone with Amazon on it. Less likely is that I clicked on a button by mistake to sign up. However, I've never used it and in fact haven't ordered anything from Amazon within the past * months. Currently my card has been charged three times for Prime services. Can you refund me these charges since I was signed up in error?
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Amazon

Customer service issue
Reported by GetHuman1642797
Nov 28th, 2018 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
Similar issue to 84927 others
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Timeline
GetHuman1642797 started working on this issue
Nov 28th, 2018 3:00am