I have a new Samsung tv with your Amazon prime app on it*I also have the app on my note...

GetHuman1109056's customer service issue with Amazon from November 2018

84780 similar
0 following
Help with my Amazon issue
Did we steer you to the right help?
Waiting to see if GetHuman1109056 got the right customer help using our suggestion.
First: share to improve GetHuman1109056's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1109056 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1109056's own words
I have a new Samsung tv with your Amazon prime app on it*I also have the app on my note * and have been playing videos on it with no issues*I registered the new tv with you and it shows up under registered devices in my account*But I still cant cast videos from my phone to the new tv*I have Netflix Hulu Pandora brit box acorn tv..all working and casting through Chromcast..but I cant get yours to cast..what am I not doing ???
GetHuman1109056 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1109056 fixed the problem
We are waiting for GetHuman1109056 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1109056 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1109056
Nov 27th, 2018 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 84780 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1109056 started working on this issue
Nov 27th, 2018 9:33pm