DESCRIPTION:*On ********** I purchased a Bosch dishwasher from Hudson Appliance in Huds...

GetHuman-noreasta's customer service issue with Amazon from November 2018

84692 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-noreasta to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-noreasta's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman-noreasta's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-noreasta may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store -
The issue in GetHuman-noreasta's own words
DESCRIPTION:*On ********** I purchased a Bosch dishwasher from Hudson Appliance in Hudson, MA. This dishwasher worked perfectly for the first four years of ownership. Then on Nov. **, ****, Hudson Appliance installed two required updates - a power cable and door springs. The new power cable seemed to work properly but the door springs did not - the door would drop open and when closed the dishwasher had a major leak problem. Hudson Appliance technician returned * days later (the day before Thanksgiving!) and fixed the spring issue so that the door behaved properly, kind of. The leak problem remained, making the dishwasher unusable for the holiday. Several visits followed resulting in the leaking becoming intermittent but was replaced with another intermittent problem - the unit would not complete its cycle - and would go into an "infinite loop" where it would hang up with .** minutes remaining, i.e., would not turn off. We became disgusted with the lack of progress that Hudson Appliance made and gave up. We struggled with those problems for most of the last year but the problems have become more frequent and are producing floods on our wooden floors. We cannot accept this anymore.*ACTION:*BOSCH replace the dishwasher with one of equal form and function.*RATIONALE:*The problems were caused by BOSCH representatives and could not be fixed by them. Their actions resulted in a perfectly running machine becoming a totally unacceptable one.*DISHWASHER DETAILS:*Brand: BOSCH*Mod *: SHV*PT**UC*Ser. *: FD*****************
GetHuman-noreasta did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-noreasta fixed the problem
We are waiting for GetHuman-noreasta to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-noreasta fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-noreasta
Nov 27th, 2018 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 5 customers so far
Similar issue to 84692 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-noreasta started working on this issue
Nov 27th, 2018 7:03pm