Hi,*I ordered some Gneiss products which I have not received. The order says it was de...

GetHuman-ecoheal's customer service issue with Amazon from November 2018

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The issue in GetHuman-ecoheal's own words
Hi,*I ordered some Gneiss products which I have not received. The order says it was delivered and the picture of the house is not ours. We have light gray siding. Tracking IDs are TBA************ and TBA*************Thank you for looking into it,*Corrie**Here are some more details: https:**www.amazon.com*gp*your-account*order-details*ref*oh*aui*or*o***?ie*UTF*&orderID****-*******-********Delivered Oct **, *****Track package* *Gneiss Spice Large Stainless Wall Plate Base for Magnetic Spice Jars, **x** Inches (Jars Not Included)*Sold by: Gneiss Spice*Return eligible through Nov **, *****$**.***Condition: New* *Buy it again*Return or replace items*Share gift receipt*Leave seller feedback*Write a product review*Archive order*Delivered Oct **, *****Track package* *Gneiss Spice Small Empty Magnetic Spice Jars * Create a DIY Hanging Spice Rack on Your Fridge * Includes Hexagon Glass Jars, Magnetic Lids * Spice Labels (** Small Jars, Silver Lids)*Sold by: Gneiss Spice*Return eligible through Nov **, *****$**.***Condition: New* *Buy it again* **** Alphabetized Spice Label System: ** Spice Names * ** Blank Labels by Talented Kitchen. Clear PVC Sticker and Black Lettering. Preprinted Spice Sticker Labels Set*Sold by: TALENTED KIDZ*Return eligible through Nov **, *****$*.***Condition: New* *Buy it again
GetHuman-ecoheal did not yet indicate what Amazon should do to make this right.
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How GetHuman-ecoheal fixed the problem
I was able to chat with an Amazon representative through customer service and they are resending me all missing items.
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Amazon

Customer service issue
Reported by GetHuman-ecoheal
Nov 27th, 2018 - 9 mons ago
I have an issue with Amazon too
Fixed
GetHuman-ecoheal shared how to fix
Seen by 8 customers so far
Similar issue to 84637 others
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Items needed
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Timeline
GetHuman-ecoheal started working on this issue
Nov 27th, 2018 5:37pm
GetHuman-ecoheal confirmed the issue is fixed. Hooray!
Nov 27th, 2018 6:41pm