Me: Hello*Hello,*I understand that the payment was charged from your personal debit car...

GetHuman1638576's customer service issue with Amazon from November 2018

2 views
 | 
84631 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1638576 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1638576's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1638576 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1638576's own words
Me: Hello*Hello,*I understand that the payment was charged from your personal debit card, however you want to change it to corporate card.*In this case, I'd love to assist you but due to some security reasons I am unable to change payment mode from one card to another card.*So I'd request to you contact us via phone call, so that we can verify some details and provide further assistance.*You can contact our live customer support executives directly from the link given below. We're available ** hours a day, * days a week :*http:**www.amazon.com*contact-us*I really appreciate your patience and understanding in this matter. Rest assured, once we received call we will help you instantly.*I realize that at this point of time asking you to contact us again that would be disappointing, but in a situation like this, it is very important for us that we provide you with accurate and expedient resolution and in my experience, this is the best way to be certain that your issue is resolved more appropriately.*Thanks for your cooperation. We look forward to hearing from you soon.*We'd appreciate your feedback. Please use the buttons below to vote about your experience today.*Best regards,*Kiran K*Amazon.com*I'm contacting amazon for a second time
GetHuman1638576 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1638576 fixed the problem
We are waiting for GetHuman1638576 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1638576 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman1638576
Nov 27th, 2018 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 84631 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1638576 started working on this issue
Nov 27th, 2018 5:33pm