Three items in the past week have arrive incorrect or damaged. I have already been to t...

GetHuman-cmjacobs's customer service issue with Amazon from November 2018

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The issue in GetHuman-cmjacobs's own words
Three items in the past week have arrive incorrect or damaged. I have already been to the UPS store once, I do not want to keep going there. I’m just really disappointed in the product quality lately. Order ***-*******-******* arrived today. There were two packages of Rocketcopters. Both packages of rocketcopters were dirty, cardboard package edges are bent, plastic bubble on one was dented, leaving an obvious mark. I can remedy this by making a carrying bag for them for gifting but how on earth are these “new” but yet so dirty and banged up?! *Order ***-*******-******* the book Dreaming of You has a torn dust jacket and a dinged corner. If I wanted that I would’ve bought it used. But I do not have time to repackage, take it ** minutes to the closest UPS store to return it. Ugh. I’m really disappointed in these two orders. *Also, not so excited about Amazon Flex. The delivery person today was lurking on my front porch for like ** minutes. I was on a business call and couldnt just stop working to answer the door. I hope things improve as I generally do all my gift and much of my household shopping via Amazon. But the condition of items lately leaves a lot to be desired.
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Customer service issue
Reported by GetHuman-cmjacobs
Nov 27th, 2018 - 9 mons ago
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GetHuman-cmjacobs started working on this issue
Nov 27th, 2018 3:00am