I went to log into my account and saw an unfamiliar email address in the user name fiel...

GetHuman1633919's customer service issue with Amazon from November 2018

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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1633919's own words
I went to log into my account and saw an unfamiliar email address in the user name field. I deleted it out and tried to type in my email, but got an error saying it didn't recognize it. I then checked my email associated to my amazon account to see if there were any notifications about my amazon account and there had been a notification saying my email address had changed. When I try to use this 'new' email with my password, it also says my password is incorrect.**It appears my account was hacked and I can no longer log in. My concern is the information they now have access to including credit card info.
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Customer service issue
Reported by GetHuman1633919
Nov 27th, 2018 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 11 customers so far
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GetHuman1633919 started working on this issue
Nov 27th, 2018 1:49am