I have an Amazon account* my wife shares it. The account is entered under hashey@MSN.c...

GetHuman-hashey's customer service issue with Amazon from November 2018

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The issue in GetHuman-hashey's own words
I have an Amazon account* my wife shares it. The account is entered under hashey@MSN.com. When I accessed the account (until recently), I would be greeted "Hello Rene".*A few weeks ago my wife used the account, and entered her credit card info. Since then, when I sign in, I am greeted "Hello Carolyn" - and none of my previous orders are listed. Can you help me get my info back? (BTW, my own email is *****@***.com.)
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Amazon

Customer service issue
Reported by GetHuman-hashey
Nov 26th, 2018 - 10 mons ago
I have an issue with Amazon too
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Seen by 5 customers so far
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