Need to reassign pin.**When trying to add apps to granddaughter profile on Kids pad i c...

GetHuman-ms_livia's customer service issue with Amazon from November 2018

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Need to reassign pin.**When trying to add apps to granddaughter profile on Kids pad i could not not was Amazon tech. Instead tech added new profile in order to add apps. So be doing so my pin was added to her profile causing her to us e to use my pin to access her profile. This is unacceptable but that's the only way she could use her table.**Need to reassign MY pin & remove pin from her profile. I don't want her to have to use any pin to use her profile. Need this resolved immediately. Thanks
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Amazon

Customer service issue
Reported by GetHuman-ms_livia
Nov 26th, 2018 - 10 mons ago
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GetHuman-ms_livia started working on this issue
Nov 26th, 2018 6:06pm