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Before contacting them, items GetHuman-linzfaul may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-linzfaul's own words
I purchase a one year membership for my parents as an early chon November *nd that was emailed to my parents. On Thanksgiving, I attempted to locate their email on their account verifying the gift membership to sign them up. The email was nowhere to be found and I am unable to get them enrolled in prime. I have my order number but apparently that is not useful in signing up my parents for their account. Please contact me immediately at ***-***-*****Thank you! **Lindsay Faulkner******@***.com
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