I am having an issue with my password. I am unable to log on to my account. I have trie...

GetHuman1625056's customer service issue with Amazon from November 2018

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The issue in GetHuman1625056's own words
I am having an issue with my password. I am unable to log on to my account. I have tried changing the password. I have tried going through the process of “forgot password”. This would only let me go as far as the verification code sent to my email. Once the code was entered the account again stated the password was incorrect. I am also not able to use the customer service feature of amazon because I cannot log on therefore I am forced to use a third party to access your customer service features. I am highly disappointed right now.
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Amazon

Customer service issue
Reported by GetHuman1625056
Nov 26th, 2018 - 3 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1625056 started working on this issue
Nov 26th, 2018 3:47am