Thanks for the heads-up email, but this is not the first time I have experienced a secu...
GetHuman1618239's customer service issue with Amazon from November 2018
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1618239 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1618239's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1618239 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1618239's own words
Thanks for the heads-up email, but this is not the first time I have experienced a security breach by Amazon.* Once, as I was posting a product review, to my horror I saw my FULL first and last name shown where my screen name was supposed to be! I contacted Amazon immediately, yet everyone I spoke to pretended to either not know what I was talking about, or flat-out denied that my full name was being publicly exposed to other customers - even though it was clearly visible on the screen! After days of exhaustingly contacting every faction of Amazon to beg them to hide my name, it suddenly changed back to my screen name - yet at no point did Amazon ever acknowledge this breach of privacy. * I was one of Amazon's original customers, decades ago from the start - when most others were still wary of online retailers - only to be treated this poorly now that Amazon has become successful? I am currently debating whether I should risk more security breaches by continuing to be such a loyal customer. * Please get back to me with some reassurance that this will not be an ongoing problem with Amazon, as I would truly hate to sever such a long-standing relationship.**Sincerely,*Roseann Prignano******@***.com*(***) ***-****
GetHuman1618239 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1618239 fixed the problem
We are waiting for GetHuman1618239 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.