Thanks for the heads-up email, but this is not the first time I have experienced a secu...

GetHuman1618239's customer service issue with Amazon from November 2018

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The issue in GetHuman1618239's own words
Thanks for the heads-up email, but this is not the first time I have experienced a security breach by Amazon.* Once, as I was posting a product review, to my horror I saw my FULL first and last name shown where my screen name was supposed to be! I contacted Amazon immediately, yet everyone I spoke to pretended to either not know what I was talking about, or flat-out denied that my full name was being publicly exposed to other customers - even though it was clearly visible on the screen! After days of exhaustingly contacting every faction of Amazon to beg them to hide my name, it suddenly changed back to my screen name - yet at no point did Amazon ever acknowledge this breach of privacy. * I was one of Amazon's original customers, decades ago from the start - when most others were still wary of online retailers - only to be treated this poorly now that Amazon has become successful? I am currently debating whether I should risk more security breaches by continuing to be such a loyal customer. * Please get back to me with some reassurance that this will not be an ongoing problem with Amazon, as I would truly hate to sever such a long-standing relationship.**Sincerely,*Roseann Prignano******@***.com*(***) ***-****
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Amazon

Customer service issue
Reported by GetHuman1618239
Nov 24th, 2018 - 3 mons ago
I have an issue with Amazon too
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GetHuman1618239 started working on this issue
Nov 24th, 2018 8:02pm