My Kindle HD Fire won't authenticate my internet signal. Kindle says that strength is...
GetHuman-dhallaga's customer service issue with Amazon from November 2018
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-dhallaga to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-dhallaga's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dhallaga may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-dhallaga's own words
My Kindle HD Fire won't authenticate my internet signal. Kindle says that strength is excellent, but when it tries to authenticate, the authentication fails. I've not changed my internet passwords, and my other devices work fine. Rebooting my router doesn't help. I can't make book or video purchases, and my news subscriptions aren't being delivered for download. This is on-going for several weeks now.
GetHuman-dhallaga did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-dhallaga fixed the problem
We are waiting for GetHuman-dhallaga to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.