Customer put wrong reason in for return * refund to force me to pay shipping fees - I w...

GetHuman-eslise's customer service issue with Amazon from November 2018

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The issue in GetHuman-eslise's own words
Customer put wrong reason in for return * refund to force me to pay shipping fees - I want this fixed, as I was not at fault, and then will accept the return. He claims he sent cancellation requests, when in fact he just asked when I would ship (and Amazon should have copies of all correspondence).**Order ***-*******-*******. I have been trying to email Amazon - can't figure out where to send message, site has changed and it's impossible.
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Amazon

Customer service issue
Reported by GetHuman-eslise
Nov 24th, 2018 - 10 mons ago
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Seen by 3 customers so far
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GetHuman-eslise started working on this issue
Nov 24th, 2018 1:21pm