I just received my credit card (ending in ****) bill and found out that I got charged b...

GetHuman-docburn's customer service issue with Amazon from November 2018

82622 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-docburn to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-docburn's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-docburn may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-docburn's own words
I just received my credit card (ending in ****) bill and found out that I got charged by Amazon Prime worth PhP****.**I called the credit card company and they said that I was also charged the same amount for the previous months.**I checked my Amazon account and it states that I'm not a member of Amazon prime and that I was not charged for the free trial that I availed before.**I would like to cancel my subscription because I'm not using this.**Thank You.
GetHuman-docburn did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-docburn fixed the problem
We are waiting for GetHuman-docburn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-docburn fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-docburn
Nov 24th, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 82622 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-docburn started working on this issue
Nov 24th, 2018 3:11am