Hello, about last month I’ve purchaesd a book from the site, paid in full and got an em...

GetHuman-ariciabu's customer service issue with Amazon from November 2018

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The issue in GetHuman-ariciabu's own words
Hello, about last month I’ve purchaesd a book from the site, paid in full and got an email stating that my order is about to be shipped. I believe that meant the bill had been paid and went through. I received the order, now today I went into the bank to check on my account. They told me and many others that the reason I don’t have any money in my account is because the payment I made to Amazon never went through and they deducted the funds. I need to know if this is true that it didn’t go through to you guys but yet still I have the items. I wouldn’t want to charges for something twice! Please get back to me as soon as possible. Thanks!
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Amazon

Customer service issue
Reported by GetHuman-ariciabu
Nov 23rd, 2018 - 10 mons ago
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GetHuman-ariciabu started working on this issue
Nov 23rd, 2018 10:27pm