I am writing you regarding my Amazon customer account. It got closed and i followed eve...

GetHuman1609571's customer service issue with Amazon from November 2018

82270 similar
0 following
Help with my Amazon issue
Did we steer you to the right help?
Waiting to see if GetHuman1609571 got the right customer help using our suggestion.
First: share to improve GetHuman1609571's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1609571 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1609571's own words
I am writing you regarding my Amazon customer account. It got closed and i followed every instructions that Amazon agents demand but i couldn't manage to reopen it and now i can't contact with any representatives of Amazon. I wrote several e mails but they didn't answer.I have been shopping on Amazon for years now and i really respect and appreciate your work and up until today i did not face any major problems. However* a couple of days ago i made some purchases on new opened Amazon Turkey.com and i placed my orders with a bank account that didn't have enough limit and i received an email that said "your orders can't be send" and Amazon account team want some information from me by replying their e mail. And i did. however I don't know if i didn't quite understand thr email or what no progress had been made regarding my account. And Amazon.com demand me to take a different action and Amazon.tr want some different.They want me to send my bank account billing name phone number etc to a fax number starting ***. I also did that. But they said they didn't receive my fax although i have a report says that the message was delivered. So i replied the email they said they didn't receive my information and attached regarding photos. however no progress had been made. I opened another accounts because i needed to purchase some goods yet they also got locked.**I really don't know what to do.I must reach my account i would love to go on shopping with Amazon i do whatever it takes.If i need to complete any missing information i will.And if i did anything wrong please let me know I won't do it again ever. Just please make some authorities contact me and explain the problem,inform me for what process should i follow.**Please help me. I tried to contact customer service numerously but i couldn't because I can't reachy account.
GetHuman1609571 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1609571 fixed the problem
We are waiting for GetHuman1609571 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1609571 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1609571
Nov 23rd, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 82270 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1609571 started working on this issue
Nov 23rd, 2018 1:04pm