Dear Team**I have purchased one Oppo Realme * from you on **.**.**** and it was mention...

GetHuman1550017's customer service issue with Amazon from November 2018

2 views | 77136 similar | 0 following
Help with my Amazon issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Amazon help.
First: share to improve GetHuman1550017's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1550017 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman1550017's own words
Dear Team**I have purchased one Oppo Realme * from you on **.**.**** and it was mentioned in my order that I will get a six months free screen replacements alongwith **% cashback in furture pay wallet maximum upto Rs *****- but I haven't received the cashback nor I have received any e-mail or confirmation regarding the free screen replacement upto * months from the date of purchase. I have read the terms & conditions for Free Screen Replacement: it was quoted there that the Cellphone Box will contain information that this phone has an offer of Free Screen Replacement, But nothing was mentioned on the cellphone box. **Also I was supposed to get cashback i.e Rs *****- in my future pay wallet but I havent received that also. Please Check my concern & revert back as soon as possible.**Thank You

GetHuman1550017 did not yet indicate what Amazon should do to make this right.

How GetHuman1550017 fixed the problem

We are waiting for GetHuman1550017 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1550017 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman1550017
Nov 13th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 77136 others
0 customers following this

Timeline

GetHuman1550017 started working on this issue
Nov 13th, 2018 8:53am

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies