My credit card is being charged for prime videos and we don't know if these are valid c...

GetHuman-toyconce's customer service issue with Amazon from November 2018

4 views
 | 
76389 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-toyconce to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-toyconce's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (4 mons ago)
First: share to improve GetHuman-toyconce's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-toyconce may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-toyconce's own words
My credit card is being charged for prime videos and we don't know if these are valid charges or not. For example, my Nov **** credit card statement shows these charges:********M**XSF**E* For $*.** ***************MF*XEYSZFM For $ *.** ****************MM*XNLGZ*P For $*.** ****************MP*XB****H For $*.** *********How do we know if we watched these videos as the video titles do not show in the charges?
GetHuman-toyconce did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-toyconce fixed the problem
We are waiting for GetHuman-toyconce to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-toyconce fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-toyconce
Nov 11th, 2018 - 4 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 76389 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-toyconce started working on this issue
Nov 11th, 2018 8:13pm