I recently ordered a product that should've come in a * pack but I only received a * pa...

GetHuman-imranmus's customer service issue with Amazon from November 2018

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The issue in GetHuman-imranmus's own words
I recently ordered a product that should've come in a * pack but I only received a * pack. When I reached out to amazon live chat I was told to return the item and reorder the item with one day shipping. I would receive a full refund for the returned item and be compensated for the one day shipping. I have received the refund for the returned item but not the one day shipping. May I please know when will I be refunded?
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Amazon

Customer service issue
Reported by GetHuman-imranmus
Nov 11th, 2018 - 4 mons ago
I have an issue with Amazon too
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Seen by 4 customers so far
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Timeline
GetHuman-imranmus started working on this issue
Nov 11th, 2018 7:36pm