I purchased a product featured on Facebook called Super Maid. I neglected to check on A...
GetHuman1537919's customer service issue with Amazon from November 2018
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The issue in GetHuman1537919's own words
I purchased a product featured on Facebook called Super Maid. I neglected to check on Amazon even though I am an Amazon Prime customer. This letter is to let you l know how sorry I am that I did not take the extra step to check with Amazon before we ordered the product from Shock Best. The product is faulty. The mop head turns sideways and digs into soft wood floors. The handle is weak and allows the head to turn sideways. It feels as if it can break at any moment. The product is flawed. Customers who buy this product from Amazon will be very unhappy with it. I wasted $***. I might as well have flushed my money down the toilet. I have asked for a refund twice, but I am only offered a credit on my next purchase. Fat chance of that happening! I am writing this to warn you of this faulty product. Hopefully, your customers might be warned of this product's flaws. Thank you.*Michael Bruener
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