I was interested in the HBO subscription and there was a free * day trial listed throug...
GetHuman1530850's customer service issue with Amazon from November 2018
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The issue in GetHuman1530850's own words
I was interested in the HBO subscription and there was a free * day trial listed through the app on my Amazon Fire Stick. When I clicked the icon to accept the trial I was prompted with a script regarding Amazon Prime. It stated I needed to accept Amazon Prime in conjunction with the HBO subscription. From my understanding I was getting a * day trial of HBO along with Amazon Prime as a needed requirement. Pricing was not stated on the page regarding a yearly subscription for both Prime and HBO together. However, unbeknownst to me, I was charged about $**.** for a yearly subscription for Prime. From my knowledge I did not agree to that therefore, I would like the charge refunded. Thank you.
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