I bought * cell phone cases from e commerce limited ,one wine red, one black. Delivered...

GetHuman-jonopenh's customer service issue with Amazon from November 2018

2 views
 | 
75172 similar
 | 
0 following
Help with my Amazon issue
Did we steer you to the right help?
Waiting to see if GetHuman-jonopenh got the right customer help using our suggestion.
First: share to improve GetHuman-jonopenh's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jonopenh may need:
Email address on the account, Order number, Name on the account, and Billing address
Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-jonopenh's own words
I bought * cell phone cases from e commerce limited ,one wine red, one black. Delivered by amazon , the black case arrived totally open with both inner wrappers open and with the black case only protected by amazon's yellow outer envelope. Also the black case has the look of something that had been previously returned(stray threads, a duller coating *than the well sealed wine red case). I would like areplacement of the black case, with new, sealed one.
GetHuman-jonopenh did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-jonopenh fixed the problem
We are waiting for GetHuman-jonopenh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-jonopenh fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-jonopenh
Nov 9th, 2018 - 3 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 75172 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jonopenh started working on this issue
Nov 9th, 2018 6:48am