My Amazon account has been on hold for * weeks now after trying to order some tools for...

GetHuman1520547's customer service issue with Amazon from November 2018

10 views | 74569 similar | 0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1520547 to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1520547's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1520547's own words
My Amazon account has been on hold for * weeks now after trying to order some tools for work. The worst part is that I was billed for Amazon prime after the week trial of my account being on hold! I have called customer service and spoken to many supervisors that have told me that there’s basicaly nothing they can do to help me other than talk to the account specialist. My bank has faxed all of the requested information to Amazon’s secure fax line twice already in the past two weeks and it hasn’t helped the situation at all, in fact after finally being responded to, they said the Information was not received. I’m stuck in the loop of customer service currently with no new options being presented by the “specialist” other than faxing the information to Amazon repeatedly until they find it.

GetHuman1520547 did not yet indicate what Amazon should do to make this right.

How GetHuman1520547 fixed the problem

We are waiting for GetHuman1520547 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1520547 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman1520547
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 74569 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman1520547 started working on this issue
Nov 7th, 2018 11:53pm