I’m having a curious problem with an order that failed to arrive from books*from*califo...

GetHuman-maxmthom's customer service issue with Amazon from November 2018

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The issue in GetHuman-maxmthom's own words
I’m having a curious problem with an order that failed to arrive from books*from*california. Related to that problem is the following problem. Can you track this down and tell me why your site isn’t working right? Thank you!**My order, below, is running late. Trying to track the problem, I go to this page:**Order placed *October **, **** *Total *$**.** **Ship to *Dr. M M Thomas *Order * ***-*******-******* *Order Details Invoice **On the way, but it's running late *Track your package for details *Track package ** **Philoponus: On Aristotle Physics *.*-* (Ancient Commentators on Aristotle) *Huby, Pamela *Sold by: books*from*california *$**.** **https:**www.amazon.com*gp*css*order-history?ref*nav*orders*first******When I click on “track package,” I go to “contact seller.” But the book listed there is a different book I ordered from them:***Selected order: ***-*******-******* (Choose a Different Order) *Order Placed: Friday, Oct **, **** **Shipped ** * of Aristotle on Meaning and Essence (Oxford Aristotle Studies) **https:**www.amazon.com*ss*help*contact?sellerID*A**I*SH*GPCODY&ref*pt**contact*sell*edd*br**When I click on “Choose a different order,” I end up in the same place* the page listing Aristotle on Meaning, and not the one I want, Philoponus: On Aristotle Physics *.*-*. I cannot get to the latter book. **Please tell me what causes this problem?**Many thanks.**M.M. Thomas

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Customer service issue
Reported by GetHuman-maxmthom
Nov 5th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 73594 others
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GetHuman-maxmthom started working on this issue
Nov 5th, 2018 5:14pm