I place an order regarding to a promise of one of the customer service. Who promise me...

GetHuman1483987's customer service issue with Amazon from November 2018

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The issue in GetHuman1483987's own words
I place an order regarding to a promise of one of the customer service. Who promise me to remove the shipping cost after shipping the items. *This is her*his promise (** Message From Customer Service** Hello,**** I understand that you want to place an order but you are not getting free** shipping. I'll definitely assist you in this.**** I've checked your cart and can confirm that the items are eligible for** free shipping.**** Please go ahead and place the order with Standard Shipping and write to us** with order number. As a one time exception, we'll remove the shipping** charges. Please make sure that the items are fulfilled by Amazon***My order number is ****-*******-c*******
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Amazon

Customer service issue
Reported by GetHuman1483987
Nov 3rd, 2018 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1483987 started working on this issue
Nov 3rd 7:33pm