I received an Amazon Prime delivery - addressed to my Face Book name which is not my na...

GetHuman-beckigr's customer service issue with Amazon from November 2018

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The issue in GetHuman-beckigr's own words
I received an Amazon Prime delivery - addressed to my Face Book name which is not my name in the real world. I do not have an Amazon Prime account but my husband does. Everything we receive comes addressed to him. This package contains padlocks. No return label. I don't know how these were paid for. I don't know who actually sent them. I am SURE I am the victim of some kind of scam, but what, how? What should I do now?
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Amazon

Customer service issue
Reported by GetHuman-beckigr
Nov 3rd, 2018 - a mon ago
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Seen by 1 customer so far
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Timeline
GetHuman-beckigr started working on this issue
Nov 3rd 12:31am