Hi*My name is Kevin Burke. I live at * Lothian Road, Intake, Doncaster, DN**HN. I hav...

GetHuman1469786's customer service issue with Amazon from November 2018

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The issue in GetHuman1469786's own words
Hi*My name is Kevin Burke. I live at * Lothian Road, Intake, Doncaster, DN**HN. I have * email accounts which I have used with you. My main account is *****@***.com and my other email account is *****@***.com*I have currently been looking through my bank account, and all transactions. I noticed that every month, Amazon Digital take £*.** from my account, and Amazon Prime also take £*.**. I have just been to my bank to discuss this with them, and they have told me to contact you immediately. The problem I have is that although I have bought items from Amazon, I have never opted for, or used Amazon Prime. With Amazon Digital, I do not even know what this is, never mind ever using it. For these reasons, can you cancel the Amazon Prime, and the Amazon Digital with immediate effect please, and take my card details off of your system. I have * cards registered on your system that require taking off. I also require refunding for all the payments that have been taken from my account for Amazon Prime, and the Amazon Digital with Immediate effect please.*Could you please send me notification of receipt of this message, and conformation of my request please.*I hope to hear from you in the very near future.*Regards*Kevin Burke
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Amazon

Customer service issue
Reported by GetHuman1469786
Nov 2nd, 2018 - a mon ago
I have an issue with Amazon too
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Seen by 2 customers so far
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Timeline
GetHuman1469786 started working on this issue
Nov 2nd 11:00am